Time Slot Order Management
Set limits to the number of orders you can handle for each time slot. It’s a hassle free way to spread out orders throughout the night, running automatically without staff intervention.
A live management console gives you access to your orders in real time, you can cancel orders and view all previous order history. If a menu item is selling out fast, you can easily take it offline too.
Delivery Zones & Charges
Mapping your delivery radius makes it easy to offer free delivery or charge a delivery fee based on a customer’s location. The system automatically calculates delivery distances and applies fees from the rules set.
Partners & Integrations
Get more from you system with our 3rd party integrations like Mailchimp, PayPals, SMS Text manager, etc
Payments are made direct to your accounts so that you are always in control. You can choose what payment options you offer your customers – credit/debit cards, Paypal or cash.
- Payment pages resize to mobile and tablet devices
- Customers can save card details
- Hosted payment page reduces PCI compliance
- Auto refund functionality for cancelled orders
- PayPal and wallet integration available
Get your online orders sent directly to into tour in-store EPOS system. The benefit of this option is that no additional order printers are required, online sales and cash reconciliation is all recorded through your EPOS system.
- A eMenu POS API is available on request, for POS software developers who wish to integrate with eMenu
Call Centre Module
The multi-site call-centre module allows telephone orders to be taken via a central phone line. Orders are input into your online ordering system and routed out to the stores. With one number to call and all your orders in one place, operations are fast and efficient.
Keep track of all your online performance, view orders in real time using the management web console. Full access to edit your online menu, prices, opening times and edit products or images. View orders that are waiting to be sent to store and orders that have already been printed.
Web Marketing Packages
We provide restaurant marketing services tailored to your needs. Our flexible packages cover a range of budgets and are managed by your own dedicated marketing consultant.
Our packages will help you increase online sales and enhance your brand through social media, email, text and mobile marketing, targeted promotions and design.
In Store Marketing Packs
Advertise your online ordering website & App with our in-store marketing packs. They’re a great way to inform existing and new customers.
Options include custom designed windows stickers, posters, business card holders, table toppers, stickers, menu’s and hanging signs.
SMS Marketing Service
Using our SMS messaging platform couldn’t be easier whatever the size of your business and whatever the size of your customer database.
- We can offer self-managed or a fully managed service, taking the hassle out of managing your SMS marketing and giving you a service you can trust at a price you can afford.
- Our mobile campaigns can be frequency capped, set to run out of hours if needed, have automatic opt outs as standard and come with your choice of outbound / inbound campaigns or both.
- Using “Software Name??? Marketing you can create engagement with your customer base that helps drive sales, encourage signups at a loyalty and rewards level and helps you keep your clients for longer by keeping then engaged.
Social Media Marketing
A vital part of maximizing sales through your own brand online ordering system is the marketing of the new service to both new and existing customers, to increase sales and customer loyalty. A dedicated marketing account manager can help you:
- Grow your customer database
- Promote your business better through online social media channels like Facebook, Twitter etc.
- Create and manage your social medial channels
- Create & publish graphical and animated images
- Manage targeted CPC campaigns through Facebook and AdWords
- Run email campaigns to your customer database via Mailchimp
- Create brand awareness