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Chat & Technical Support System

Chat and technical support system opens a dedicated line of communication with visitors to your website. It lets you connect with potential customers, the way you would connect with them in person.  You can, in real time, respond to live chats or  answer their queries also, in real-time. Built in visitor triggers allows promotions you offer, to appear as required.

Installation process of Chat and Technical Support System are quick and easy. Compatible with all popular content management (CMS) systems, we will streamline your operations, with no downtime..

Features of our Chat solution includes:

  • Auto Save / Logged Transcripts
  • Browsing User Popup Alerts
  • Chat Visitor / Rating Alerts
  • Customize Logos / Status Images
  • Customize Images and CSS
  • File Transfer (Requires FTP / SFTP Account)
  • Guest Rating of Live Help Support
  • IP-Country-City Detection
  • CMS compatible module/widget
  • Leave Offline Email Messages
  • Live Chat Windows Desktop Application
  • Live Help Messenger Windows Desktop Application
  • Login as Hidden Operator
  • Multiple Department Operators
  • Offline Message Security Code
  • Online/Offline/Be Right Back/ Away Status